Custom Order Information
-
Production timelines vary depending on order quantity, level of customisation, and delivery destination.
-
Each order is individually tailored. Minimum quantities may vary depending on the level of customisation requested.
-
International delivery timelines and shipping arrangements are confirmed individually during the inquiry process.
-
Custom colour palettes may be available upon request, depending on production scale and timeline.
-
If your wedding date is approaching, we recommend contacting us as early as possible to check availability.
-
Each piece is made to order and personalised for a specific celebration. As a result, we are unable to accept returns or exchanges once production has begun.
If you have any concerns about your order, please contact us and we will do our best to assist you.