FAQ
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Production timelines vary depending on order quantity, level of customisation, and delivery destination.
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Each order is individually tailored. Minimum quantities may vary depending on the level of customisation requested.
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Bespoke Orders
For bespoke orders, international delivery timelines and arrangements are tailored according to each project and destination.Shop Orders
Complimentary international delivery is included. Availability may vary depending on destination.International orders may be subject to customs duties, import taxes, or local fees upon arrival in the destination country. These charges, if applicable, are the responsibility of the recipient and are not included in the purchase price.
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Custom colour palettes may be available upon request, depending on production scale and timeline.
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If your wedding date is approaching, we recommend contacting us as early as possible to check availability.
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Each piece is made to order and personalised for a specific celebration. As a result, we are unable to accept returns or exchanges once production has begun.
If you have any concerns about your order, please contact us and we will do our best to assist you.